Ordering & Delivery
Below you'll find everything you need to know about ordering and delivery. If you have any questions, please don't hesitate to get in touch with us and we're always happy to help.
We offer FREE delivery to most local UK postcodes.
Orders of large items including beds, mattresses and headboards under £99 are not covered by free delivery and will incur a delivery charge of £29.
For orders of small items under £45 in value, such as accessories, delivery costs from £4.99 to £9.99.
You exact delivery charge is calculated and clearly shown in your basket before you submit your order.
Some postcodes within the UK mainland are exempt from free delivery. Postcode areas that do not qualify from free delivery are: AB, CA, DD, DG, EH, G, FK, IP, KA, IV, KA, KY, KW, LL, NR, PA, PH, DT, PL, EX, TR and TQ.
The delivery charge for the postcodes stated above is £40.00 and the delivery timescale for these areas is slightly longer, but you can expect to receive your products within 14-21 Working Days.
Our beds and mattresses are usually delivered within 7 working days.
If you need your bed sooner than this, we may be able to offer you express delivery, so please contact us. Please also note an additional minimum charge of £29 will be applied for express delivery depending on your location.
Customers will have an allocated time slot for delivery and an text message will be sent on delivery day prior to the delivery being made.
If you have a preferred time that you'd like us to deliver your items in, then please contact us and our team will do their best to accommodate your requirements.
If your willingly cancel your order prior to collection or delivery of goods, you must pay us any losses and costs we suffer because of your cancellation, you cannot cancel your order after delivery.
Minimum 20% handling charge on all cancelled or returned orders.
While every effort is made to meet our customers demands, cancellation or variations may be necessary as a result of act of god, war, strike, lockout, labour dispute, fire, droughts or other causes beyond our reasonable control.